Just a friendly reminder to our members that our Sutherland branch will be relocating and therefore temporarily closed from Monday 25th March 2024 until further notice.

The new location is within walking distance of the current branch, and renovations are scheduled to be completed by early April 2024. More information about our new Sutherland branch and its opening date will be shared as the renovations near completion.

Members from in and around this region have been notified via post and email.

During the relocation process, we are committed to minimising any inconvenience to our valued members. While our current location will be closed, our team will still be available to assist you should you need them. The following is a list of services that will be available during this period.

  • All current Sutherland Branch employees will be temporarily relocated to other Australian Mutual Bank Branches. A list of branches can be found here.
  • Our dedicated Contact Centre team are available to help you. You can phone them on 13 61 91 from Monday to Friday between 8am - 7pm and Saturday 8.30am - 11.30am.
  • Our Loans Specialists will be available by calling 13 61 91.
  • Access to fee-free cash withdrawals will be available via Australia Post (Bank@Post*), EFTPOS (e.g. taking ‘cash out’ at the supermarket), and via a non-direct charge ATM.
  • Access to fee-free deposits can be made via Australia Post (Bank@Post*); and Digital wallets, the Mobile Banking App and Internet Banking are all available so that you can conduct your banking at any time.

Thank you for your continued support and patience during this relocation. We look forward to welcoming you back to our new Sutherland branch soon.

*First four Bank@Post transactions (deposits and/or withdrawals) per month will be free. Any additional Bank@Post transactions will incur a $3.00 fee per transaction. Subject to service availability.

26 March 2024